Please read through our terms and conditions below.
Return and exchange
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• You have to produce the original receipt or proof of purchase for the item being returned.
• We will gladly exchange your purchase if the above requirements are met.
• Once your item has been received, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund the cost of return shipping will be deducted from your refund.
• The contents of this site unless otherwise stated per product are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
• The owner of this site, the authors of these contents assume no responsibility for errors or omissions in these contents.
• The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents.
Website Terms and Conditions
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. All users of WWW.KINGOFTHEGRILL.CO.ZA website agree that access to and use of this site are subject to the following terms and conditions. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the South African and other copyright laws, and is the property of WWW.KINGOFTHEGRILL.CO.ZA. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with WWW.KINGOFTHEGRILL.CO.ZA or to purchase WWW.KINGOFTHEGRILL.CO.ZA products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by WWW.KINGOFTHEGRILL.CO.ZA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of WWW.KINGOFTHEGRILL.CO.ZA used in the site are trademarks or registered trademarks of WWW.KINGOFTHEGRILL.CO.ZA.
In the event that a product is mistakenly listed on the site at an incorrect price, WWW.KINGOFTHEGRILL.CO.ZA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. WWW.KINGOFTHEGRILL.CO.ZA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, WWW.KINGOFTHEGRILL.CO.ZA shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions, or any part of them, may be terminated by WWW.KINGOFTHEGRILL.CO.ZA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
WWW.KINGOFTHEGRILL.CO.ZA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the contact information you have provided to WWW.KINGOFTHEGRILL.CO.ZA.
You agree to indemnify, defend, and hold harmless WWW.KINGOFTHEGRILL.CO.ZA, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs.
You agree that you will not transmit any communications or content of any type to any public areas that infringe or violate any rights of any party. By submitting communications or content to WWW.KINGOFTHEGRILL.CO.ZA, you agree that such submission is non-confidential for all purposes.
WWW.KINGOFTHEGRILL.CO.ZA reserves the right to remove any media for any reason, at any time, without prior notice, at our sole discretion.
We do not dispatch defective goods so do not accept it, defects must be pointed out to the courier service and returned immediately, check your goods before signing the proof of delivery (POD).
• SHIPPING COSTS
For all orders within South Africa, shipping will be calculated at checkout. Shipping is free for orders over R3500.
Please notify WWW.KINGOFTHEGRILL.CO.ZA upon placing your order, of any specific delivery times or instructions (within regular office hours / business days / delivery times and areas).
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence WWW.KINGOFTHEGRILL.CO.ZA will contact you via email and provide a revised shipping schedule.
• DELIVERY TIMES
We always strive to ship orders in a timely manner and quicker than the times indicated. Orders are processed and shipped within 24 HOURS of payment clearing in our bank account (does not include Saturday, Sundays or South African holidays). If you notice any discrepancies on your order form, please contact us immediately to prevent any delays in receiving your order. For all orders within South Africa, your parcel will be sent with our courier service, please allow 3 to 4 working days for delivery.
• SHIPPING DELAYS
We always try our best to ensure that your package arrives within the stipulated delivery times or sooner. Of course, there are some things that are beyond our control like weather, delivery errors, courier services & supplier delays. Regardless of the reason for the delay, we will do our best to help you as best we can and endeavor to inform you as soon as we know of any impending delays.
• FAILED DELIVERY
Where delivery has been attempted unsuccessfully on more than two occasions and the client has not been able to accept delivery, WWW.KINGOFTHEGRILL.CO.ZA reserves the right to levy a delivery fee equivalent to the Door to Door Courier fee. Goods will not be released / delivered until fee is received.
Unless otherwise stated on a competition page, all competitions rules and conditions below apply:
1) All entries are permitted via WWW.KINGOFTHEGRILL.CO.ZA websites or channels only.
2) South African residents, over the age of 18 are eligible to enter.
3) Each competition states the closing date, prize value and number of winners. Users should check their accounts for winning notices and have up to 30 days to claim their prize or it may be forfeited.
4) Entries are made by registering with accurate personal details and completing the required forms and questions as required.
5) One prize allowed per person.
6) All entry details, images submitted etc. become property and may be used by WWW.KINGOFTHEGRILL.CO.ZA as marketing material.
7) Winners are determined randomly.
8) Please ensure that all personal information is completed accurately. We may disqualify an entry should any of the information prove incorrect. Furthermore, entrants give WWW.KINGOFTHEGRILL.CO.ZA permission to communicate with them via any channels.
9) WWW.KINGOFTHEGRILL.CO.ZA reserves the right to edit any material and information submitted, in addition to extending a competition’s closing date.
10) Prizes are not transferable and may not be exchanged for cash or any other prize.
11) WWW.KINGOFTHEGRILL.CO.ZA decision is final and no correspondence will be entered into.
12) By entering WWW.KINGOFTHEGRILL.CO.ZA competitions, each entrant agrees to abide by all the rules. WWW.KINGOFTHEGRILL.CO.ZA reserves the right to disqualify an entry without notice.
13) WWW.KINGOFTHEGRILL.CO.ZA shall not be held responsible for the usability and warranty/guarantee of prizes issued or loss of physical or digital vouchers which have subsequently been used by an unauthorized party. Winners are required to contact the prize sponsors for assistance with this regard.
14) Participants enter or take part in competitions and give-aways at their own risk and WWW.KINGOFTHEGRILL.CO.ZA bears no responsibility for any loss, damage or harm suffered as a result of participation.
15) WWW.KINGOFTHEGRILL.CO.ZA competition rules, terms & conditions and formats may change without notice.
16) Prizes exclude courier charges.